📦 Refund & Return Policy

Last Updated:20-09-2025

At Xokarts.com, your satisfaction is our priority.

If you’re not happy with your purchase, we offer a 7-Day No-Questions-Asked Return Policy.

✅ 7-Day Easy Returns

You can return any eligible product within 7 days of delivery.

✔ No complicated forms

✔ No unnecessary questions

✔ Simple & hassle-free process

📌 Return Conditions

To qualify for a return:

1. Item must be unused and in original condition
2. Original packaging & tags must be intact
3. Return request must be raised within 7 days of delivery

🚚 Free Return Pickup

1. We offer free return pickup across India.
2. Our courier partner will collect the product from your doorstep.

💰 Refund Process

1. Refund will be processed within 7 business days after product inspection.
2. Refund will be credited to your original payment method.

Payment Method Refund Time:

1. UPI / Card / Net Banking: 3–7 business days
2. Cash on Delivery (COD): Bank transfer or store credit

❌ Non-Returnable Items

1. Used or damaged products (not due to transit)
2. Customized or personalized items
3. Hygiene-sensitive items (if seal is broken)

📦 Damaged or Wrong Product?

If you receive:

1. A damaged item
2. A defective product
3. The wrong item

Please contact us within 48 hours of delivery with photos, and we will arrange a replacement or full refund at no extra cost.

📩 Need Help?

Email: support@xokarts.com

Customer Support: Mon – Sat

❤️ Shop With Confidence at Xokarts

We believe in easy shopping, easy returns, and happy customers.