🚚 Shipping Policy

Last Updated: [Add Date]

Thank you for shopping with us. We are committed to delivering your orders quickly, safely, and efficiently.

📦 Order Processing Time

1. All orders are processed within 24–48 hours (excluding Sundays & public holidays).
2. Orders placed after 6 PM will be processed the next business day.
3. During peak seasons or sales, processing time may extend slightly.

🏠 In-House Shipping (Local Delivery)

For selected locations, we provide In-House Delivery Service.

1. Delivery Time: Same Day or 1–2 Business Days
2. Available in: [Add Your City/Area]
3. You will receive a confirmation call before delivery.
4. Cash on Delivery (COD) available (if applicable).

🚛 Multi-Shipping Partner Delivery

We work with trusted courier partners to ensure fast nationwide delivery.

Our Shipping Partners May Include:

1. Delhivery
2. Blue Dart
3. DTDC
4. Ekart
5. India Post

(Shipping partner is selected automatically based on your location.)

Estimated Delivery Time:

1. Metro Cities: 2–4 Business Days
2. Other Cities/Towns: 3–7 Business Days
3. Remote Areas: 5–10 Business Days

You will receive a tracking ID via SMS/Email once your order is shipped.

💰 Shipping Charges

1. Free Shipping on orders above ₹200
2. Standard Shipping: ₹40
3. COD Charges (if applicable): ₹[Amount]

Shipping charges are calculated at checkout.

📍 Order Tracking

Once shipped, you will receive:

1. Tracking Number
2. Courier Partner Name
3. Tracking Link

Please allow 24 hours for tracking updates to reflect.

⚠️ Delivery Delays

Delivery may be delayed due to:

1. Weather conditions
2. Public holidays
3. Courier service issues
4. Incorrect shipping address

We are not responsible for delays caused by courier companies but will assist you in tracking your order.

❌ Failed Delivery Attempts

1. Courier partners may attempt delivery 2–3 times.
2. If unsuccessful, the order may be returned to us.
3. Re-shipping charges may apply.

📝 Incorrect Address

Please ensure your shipping details are correct.

We are not responsible for orders shipped to incorrect addresses provided by the customer.

📞 Support

For shipping-related queries, contact us:

Email: support@xokarts.com

Phone: +91-7905817330